Kerala DMC, a destination management company in Kochi

We do it for you,as you do it.

A destination management company in Kerala. We handle every arrangement and all the logistics for your customers' tours, and every part of it carries your brand, not ours.

9 minfrom Cochin Airport
24/7ground desk
9Kerala destinations

About Kerala DMC

Kerala's B2B destination management company.

You are the operator. We are the ground office in Kochi that runs the programme under your name: hotels, vehicles, guides, the terminal welcome and everything your guest touches once the aircraft lands.

  • Airport meet and greet at Cochin International Airport
  • Hotels, resorts, houseboats and estate stays in every price band
  • Cabs, tempo travellers and coaches badged with your label
  • Licensed guides in English, Hindi and Malayalam
  • Sightseeing and activities sequenced to your itinerary
  • A 24/7 desk with a plan for when the day changes
5.0Average rating on Google
287Google reviews from partners and their guests
24/7Our team is available, every day of the year
9 minFrom our office to Cochin International Airport (CIAL)

Members and partners

Tour Operators Association of India Global DMC Kerala DMC Uttarakhand DMC Kashmir DMC

White-label ground operations

Branding your company.

Your guest should experience your company at every point of the tour, not ours. So the cab, the water bottle, the reception desk and the leaflets your guest meets all carry your label.

  • Vehicle branded with your banner, front and rear
  • Complimentary water bottles with your label
  • Reception area carrying your brand and logo
  • Leaflets featuring your label and contact details
See the nine touches
YOUR BRANDYOUR LOGOYOUR NAME YOUR LOGO
Cab banner, front and rear Your reception desk Water bottle with your label

Nine white-label touches

What makes us different.

Everything below is built around one idea: your guest should experience your company, not ours. There are nine places in a Kerala programme where a guest can read a name, and on all nine it is yours.

Warm welcoming

We welcome all our guests inside the arrival terminal with greetings and flower bouquets: a personalised greeting, and a traditional mundu (Ponnadan).

Briefing

After the greeting, we give a brief package description to all our guests at the airport: hotels, destinations, and answers to any doubts before the first transfer.

Branding on the water bottle

We provide a complimentary water bottle with the primary operator's label on the day of arrival, so your brand is visible from the first hour.

Cab on your label

Our cabs are exclusive to the primary operator's label. We do not display any other advertising or contact information on them: your banner front and back, and nobody else's.

Kerala Blinks

Trained photographers help your guests capture memorable moments at the main destinations, and you receive professional images for your own marketing.

Video feedback

On request, we collect video feedback from your guests, which the primary operator may use for promotional purposes with their consent.

Office on your label

A special reception area carries the primary operator's brand and logo to receive your guests, so a waiting room is your office, not ours.

Marketing aid

We provide soft copies of leaflets featuring your own label and contact information, ready for online use or printing.

Business Partnership Excellence Award

We value our B2B partners and appreciate your trust in us, recognised with a special business award for our outstanding partnerships.

Kerala destinations we operate

Where your guests go.

These are the Kerala destinations we operate most often. We arrange the hotels, the vehicles, the guides and the activities in each, under your own brand.

Ground office
Chengamanad, Kochi
Airport
CIAL, 9 minutes
Group size
Any size, to coach
Tour languages
English, Hindi, Malayalam

Rates are destination-specific. Scroll to see all nine.

Munnar

Up in the Western Ghats, where the hills are covered in tea. Cool through the year, with the Eravikulam National Park and the tea estates either side of the road. Usually two nights on a Kerala circuit.

  • Tea estate visits and plantation walks
  • Eravikulam National Park
  • Hill resorts, estate stays and budget options
  • Three to four hours by road from Kochi

Alleppey

The backwaters. Houseboats, and narrow canals that no car can reach: the part of a Kerala trip guests tend to talk about longest afterwards.

  • Houseboat bookings, private and shared
  • Canoe and shikara through the village canals
  • Vembanad lake and Kumarakom transfers
  • Ayurvedic and heritage stays on the water

Thekkady

The Periyar Tiger Reserve, with the lake at its centre and the forest on both sides. Spice plantations sit along the road coming up.

  • Periyar lake boat cruises and reserve visits
  • Spice and cardamom plantation tours
  • Bamboo rafting and nature walks
  • Treehouse and hill resort accommodation

Kovalam

A crescent of beach on the Arabian Sea with a lighthouse above it, about half an hour from Thiruvananthapuram. Beach property here is worth holding early in the season.

  • Lighthouse beach and the cliff road
  • Ayurvedic treatments and wellness stays
  • Catamaran and fishing-boat trips
  • Transfers from Trivandrum

Kochi

The arrival point for most Kerala itineraries. Fort Kochi, the spice market, the harbour and Marine Drive are all within a short drive of each other, which makes it the easiest base for a first or last night.

  • Airport meet-and-greet and terminal briefings
  • Fort Kochi, Mattancherry and the spice market
  • Harbour cruise and Kathakali performances
  • Half-day and full-day city itineraries

Wayanad

Hill district in the north of Kerala, on the way to Mysore. Plantations, cave sites and forest, with fewer crowds than the coast. Guests usually pair it with a night in the hills before moving south.

  • Plantation stays and estate accommodation
  • Edakkal Caves and Soochipara
  • Wayanad Wildlife Sanctuary treks
  • Half-day and one-night itineraries from Kochi

Varkala

The cliff town north of Trivandrum, where the beach sits below a laterite escarpment and the road runs along the top of it. A shorter, quieter stop than Kovalam that suits a rest night on a longer circuit.

  • Cliff and beach accommodation
  • Janardanaswamy Temple and the northern beach
  • Sivagiri and Kappil pilgrimage transfers
  • Short stays combined with Trivandrum or Kovalam

Athirappilly

The waterfall on the Chalakkudy river, about an hour and a half north of Kochi. Most guests see it on the way up to Munnar rather than as a stop of its own. We time it to miss the coach traffic.

  • Waterfall visit and timed entry
  • Combined Munnar and Athirappilly day plans
  • Elephant camps and spice plantations en route
  • Private transfers on operator-labelled vehicles

Kumarakom

The bird sanctuary on the northern edge of the Vembanad lake, on the road between Kochi and Alleppey. It works well as a morning stop, and the backwater resorts around it suit groups that want to slow down for a night.

  • Sanctuary visit, timed for the morning birding
  • Backwater resorts and lakeside accommodation
  • Vembanad lake canoe and houseboat transfers
  • Added to Kochi–Alleppey itineraries at no extra transfer cost

Planning an itinerary?

Send us the route, the dates and the number of passengers. We will come back with a costing you can put straight into your own package.

Contact us

The guest's journey

Your name on the ground, from landing to leaving.

A guest walking out of a Kerala terminal is not thinking about destination management companies. They are thinking about the company they paid. Here is where they meet your name.

  1. A name on a board, the guest's own

    Arrivals hall

    Flower bouquet, mundu, and a two-minute briefing on what the package covers before the vehicle moves.

  2. Your banner, front and rear

    The road

    Your label on the water bottle. No competing operator's sticker, no local number, no other advertising in the vehicle.

  3. The room the itinerary promised

    The room

    Rooms checked before arrival, in the hotels your itinerary named. The register at the desk is the hotel's own, and it always was.

  4. Guides who work to your schedule

    The days

    Licensed local guides, sightseeing and activities sequenced against the itinerary you published, not against our convenience.

  5. Your reception area, if they are waiting

    Between flights

    Day rooms and late departures are spent in the operator-branded reception area at our Kochi office, nine minutes from the airport.

  6. Your collateral, and your review

    Going home

    Leaflets in your layout, video feedback only with consent, and photographs of real guests at real destinations, filed under your brand.

How the work is divided

A division of labour, not a discount.

You design the itinerary, you set the price, you hold the relationship and you take the margin. We hold the vehicles, the rooms, the guides, the timings and the contingency for the flight that slips to 2am.

Yours

The relationship, and everything the guest can see

  • Client records, pricing and margin
  • Itinerary design and package content
  • All nine white-label touches, carrying your label
  • Photographs, video feedback and collateral rights
  • The review your guest publishes

Ours

The operation behind it, and the accountability

  • Transport fleet and driver roster
  • Hotel contracts across all price bands
  • Licensed guides and destination staff
  • Contingency, substitutions and recovery
  • A 24/7 desk that answers to you

Will my guests know I used a DMC?

In the places that form an impression, no. In the places where they might ask directly, yes, and it costs you nothing. Everything a guest reads during the trip is yours: the name board at the terminal, the bottle in the cab, the banner on the vehicle, the reception they wait in, the leaflet in their inbox.

White-label is not a claim that nobody in Kerala knows who does the work. We do not coach anybody to lie. We make sure the question never needs to be asked, because your brand was on every surface the guest looked at.

About Kerala DMC

A ground desk in Kochi, not a shopfront.

St. Antony's Road, Chengamanad,
Kochi, Kerala 683578, India

Kerala DMC is a destination management company, established 2023, nine minutes from Cochin International Airport. We sit inside an operator's supply chain rather than in front of it: you keep the customer, we run the destination under your label, and nothing here is sold to the traveller directly.

The company is led by Abdul Nazir MM, President of the Tour Operators Association of India and Managing Partner, Global DMC.

Re-planning

Flights shift, the day absorbs it

A late inbound compresses the transfer, the check-in time and the first activity. From this desk we can re-sequence the same evening rather than cancel it, and tell you before your guest has landed.

Reception

An office a partner's guest can sit in

Early arrival or a long wait between legs means a day room. Ours is receptioned on the primary operator's brand, so anyone waiting there is in your office, not in ours.

Coverage

A base that lets the desk run 24/7

Ground problems happen at 03:00 as often as at 15:00. Living minutes from the arrival hall means the night duty officer can put eyes on a situation rather than manage it by telephone.

We do not sell against our operators.

Kerala DMC works B2B only. Every programme is priced and delivered for an operator or travel agent selling Kerala to their own clients, and the traveller never contracts with us. There is no consumer booking line, no direct retail offer and no rate card built to undercut the operator who introduced the guest.

Our vehicles carry no competing operator's contact details, our collateral carries yours, and the invoice goes to the company that sold the trip. If your client asks for something directly, the answer is to call us. The relationship stays yours.

Responsible travel

The state we hand over.

Kerala's backwaters, plantation walks and temple towns are not scenery; they are working places, and the pressure on them is real. We take the position that the ground we hand to a guest should be in the condition we would want to bring our own family to: destinations chosen with local operators who pay their own staff and keep their own sites maintained, and houseboat and canal itineraries built around villages that benefit from the traffic rather than absorbing it.

Where a practice would preserve Kerala's natural beauty or cultural heritage, we take it. Where it would trade one for the other, we do not take the guest.

The Global DMC family

One family, three desks.

Kerala DMC is the Kerala desk of Global DMC, a destination management organisation covering multiple Indian regions. Three affiliated regional units sit inside the same family, so an operator selling India as one destination can hand over the whole itinerary and receive one set of ground handling across regions. We are also a member of the Tour Operators Association of India (TOAI).

What operators say

Partners, in their words.

5.0
5.0 out of 5, based on 287 reviews on Google

"Great support from the team. They are perfect partners; our guests were very happy with all the services."

Elite Holidays

"The best company for Kerala. My first experience with them was very good, and there was not a single problem with my clients."

Mayank Upadhyay

"The property recommendations, locations, driver and the vehicles provided were of the best quality. Handled in an extreme professional way."

Taha Udaipurwala
PARTNERSHIP

Partner recognition

Business Partnership Excellence Award.

We value our B2B partners and appreciate your trust in us. That is why we recognise your contribution to our business with a special business award, and share your success with the operators we work with.

It is recognition from a supplier who has done the work alongside you, not an industry certification, and we describe it that way to anyone who asks.

Work with us

FAQ

Before your first booking.

Twenty-two questions we are actually asked by operators who have never used a DMC before, and by partners on their fourth season with us.

Start here

What is a DMC, and what does Kerala DMC do?

A destination management company runs the destination for you, end to end. Kerala DMC is one, based in Kochi and established in 2023. You sell the trip and keep the client relationship; we handle everything on the ground (airport welcome, transport, accommodation, sightseeing and activities), delivered under your own brand. One desk, one contact, one invoice.

I have never worked with a DMC before. What changes for me?

Very little on your side. You keep route design, pricing and all client communication in your own name. What you stop doing is negotiating separately with hotels, cab operators, boat houses and guides in a state you may not know well. You send a manifest and an itinerary; we confirm what is possible, quote it, and run it. The guest-facing work (briefing, transfers, guides, timings) is ours.

Will you sell to my guests directly, or go around me?

No. We are B2B only and never deal with the travelling public. Nothing we hand a guest carries a route back to us: our vehicles show no other operator's number or advertising, and the reception area in our Kochi office carries your brand rather than ours. Your client stays your client.

Which parts of Kerala do you cover?

Nine destinations, with vehicles, rooms, guides and activities held in each: Kochi, Munnar, Athirappilly, Thekkady, Alleppey, Kumarakom, Wayanad, Varkala and Kovalam. Most itineraries start and finish in Kochi, which is the state's international gateway.

Your name, our ground

What exactly carries my brand?

Nine touches, starting inside the arrival terminal: a personalised greeting with a flower bouquet and a mundu tied the Kerala way, an airport briefing, water bottles printed with your label, cabs badged front and rear, Kerala Blinks photographers at the main destinations, video feedback collected with the guest's consent, a reception area in our office on your label, soft-copy leaflets set in your layout, and a Business Partnership Excellence Award for partners who build volume with us.

Does anything on the ground advertise someone else?

No. The vehicles carry your branding front and back and nothing else: no competing operator's number, no paid advertising. The white-label kit is the whole point of the service, so we do not dilute it.

What do you need from me before the first booking to set the branding up?

Your logo files, the exact wording for the labels, the layout you prefer for the leaflets, and the destinations you want the photographers to cover. These are agreed with each partner before the first booking, so nothing is being decided while a guest is already in the air.

Paper before wheels

How far ahead do I need to book?

The pattern we work to is an itinerary locked about a month before arrival, with the manifest, flight numbers, hotel list and vehicle requirement in your hands by then. Book earlier than that for the short beach season in south Kerala and for Munnar in the cool months, because hill and beach property here is held early or not at all.

What do you need from me to confirm a booking?

The manifest with names and rooming, flight numbers and arrival times, the hotel list or the band you want, the vehicle requirement, and the published itinerary you are selling against. If part of that is still moving, send what you have and we will tell you what is holding the confirmation.

How large a group can you take?

Groups of any size. Transport and accommodation are arranged against the manifest, so a family of four and a coach movement are both ordinary work for us. Send the number early: vehicle count and room count are the two things that decide what is still available.

What happens if the itinerary changes after I have booked?

Send the amendment and we requote it against your published itinerary. Cancellations and amendments are free until the standard cut-off confirmed on your booking. After that, changes are quoted to you before we action anything, so you know the cost before your guest does.

Where the trip is won

Who guides my guests, and are they licensed?

Licensed guides, matched to the destination and the language of the party. Guide days are set against your itinerary, and the guide takes the party on after the airport briefing, which keeps the arrival itself short.

What standard of hotel should I expect?

Whatever band you sell. We hold accommodation across all price bands in each destination, and the hotel names are spelled out at the airport briefing so a guest knows where they are sleeping before they have to ask. If you want a second option in a band priced alongside it, ask on the quote.

What vehicles will my guests travel in?

Vehicles badged with your label front and rear and sized to the group and the road. Wayanad and the ghat runs are long transfers, so vehicle choice is part of the itinerary rather than an afterthought. Nothing else is advertised on the vehicle.

What happens if a guest is unhappy while they are with you?

Call the desk; it is staffed around the clock. The guest was handed a written package description at the airport covering what is included, which hotels and which destinations, so most disagreements are settled by pointing at the paper. Anything that needs fixing, we fix on the ground and tell you afterwards, not instead.

Money, plainly

How do you price a trip, and are your rates net or commissionable?

Every quote is written against your manifest, component by component, so you can see what is priced per person and what is priced per vehicle. Whether we work net or on a commission structure is agreed with each partner before the first booking. Ask for a rate card and we will send one for the destinations you sell.

What are your payment terms?

Agreed with each partner before the first booking, along with the deposit pattern. We do not publish one set of terms, because the shape of the business differs: a weekly coach programme and a once-a-season family series do not settle the same way. Whatever is agreed is put in writing before you send the first manifest.

Is there a minimum booking size or minimum spend?

There is no fixed figure to print here. Minimums, where they apply, are agreed with each partner before the first booking. If you want to start with a single booking to test the desk, say so on the enquiry and we will tell you straight whether it works.

Who picks up

Is someone on call while my guests are in Kerala?

Yes. The desk runs 24/7 on three lines (+91 98958 55908, +91 85432 79972 and +91 90376 49772) and the office is on St. Antony's Road, Chengamanad, nine minutes from Cochin International Airport. If a flight slips at 2am, there is someone at this end to move the car.

How quickly will the desk reply to an enquiry?

Enquiries are worked in the order they arrive, and anything with a manifest attached is treated as a booking rather than a message. During travel, the 24/7 line is answered around the clock. If you need a committed turnaround for a particular programme, ask for it and we will confirm it in writing.

Which languages does the desk work in?

English, Hindi and Malayalam. Most operator correspondence is in English. If your party needs another language, raise it when you send the itinerary so the right guide is put on the trip.

Where do I send a manifest or an enquiry?

Email booking@keraladmc.com with flight numbers and the hotel list in the body; that is the fastest route to a quote. You can also call the main line, or use the enquiry form in the contact section, which builds the same message for you.

Contact the booking desk

Open a booking line.

The desk answers operators, not travellers. Send a manifest and get a ground plan back: hotels, vehicles, guides and the welcome sequence, under your own label. Our team is available 24/7.

Tell us the route.

The more specific the route, the more accurate the first costing. Submitting opens your own mail client with this enquiry pre-filled, addressed to booking@keraladmc.com. Nothing is sent through this website and nothing is stored on it.

Email, the fastest route

booking@keraladmc.com

Flight numbers and hotel list in the body, please.

Office

St. Antony's Road, Chengamanad,
near Cochin International Airport,
Kochi, Kerala 683578, India

Nine minutes from the terminal. Partners' guests can be received here, and the reception area carries the operator's own label. Desk hours: 24 / 7 / 365, B2B only.

Which number, when.
NumberLineBest for
+91 98958 55908Primary booking lineNew bookings, manifests, amendments
+91 85432 79972Alternate booking lineWhen the primary line is engaged
+91 90376 49772Secondary contactContracts, settlement, escalations

Put these five in the mail.

  • Route or itinerary: destinations in order, nights per stop
  • Travel dates: arrival flight number and time at CIAL
  • Passenger count: adults, children, infants
  • Hotel class: standard, superior, deluxe, or named properties
  • Vehicle requirement: sedan, SUV, tempo traveller, count

With those five, the first reply carries rooms, rates and a day-by-day ground plan.