Warm welcoming
We welcome all our guests inside the arrival terminal with greetings and flower bouquets: a personalised greeting, and a traditional mundu (Ponnadan).
Kerala DMC, a destination management company in Kochi
A destination management company in Kerala. We handle every arrangement and all the logistics for your customers' tours, and every part of it carries your brand, not ours.
About Kerala DMC
You are the operator. We are the ground office in Kochi that runs the programme under your name: hotels, vehicles, guides, the terminal welcome and everything your guest touches once the aircraft lands.
Members and partners
Tour Operators Association of India Global DMC Kerala DMC Uttarakhand DMC Kashmir DMCWhite-label ground operations
Your guest should experience your company at every point of the tour, not ours. So the cab, the water bottle, the reception desk and the leaflets your guest meets all carry your label.
Nine white-label touches
Everything below is built around one idea: your guest should experience your company, not ours. There are nine places in a Kerala programme where a guest can read a name, and on all nine it is yours.
We welcome all our guests inside the arrival terminal with greetings and flower bouquets: a personalised greeting, and a traditional mundu (Ponnadan).
After the greeting, we give a brief package description to all our guests at the airport: hotels, destinations, and answers to any doubts before the first transfer.
We provide a complimentary water bottle with the primary operator's label on the day of arrival, so your brand is visible from the first hour.
Our cabs are exclusive to the primary operator's label. We do not display any other advertising or contact information on them: your banner front and back, and nobody else's.
Trained photographers help your guests capture memorable moments at the main destinations, and you receive professional images for your own marketing.
On request, we collect video feedback from your guests, which the primary operator may use for promotional purposes with their consent.
A special reception area carries the primary operator's brand and logo to receive your guests, so a waiting room is your office, not ours.
We provide soft copies of leaflets featuring your own label and contact information, ready for online use or printing.
We value our B2B partners and appreciate your trust in us, recognised with a special business award for our outstanding partnerships.
Kerala destinations we operate
These are the Kerala destinations we operate most often. We arrange the hotels, the vehicles, the guides and the activities in each, under your own brand.
Rates are destination-specific. Scroll to see all nine.
Up in the Western Ghats, where the hills are covered in tea. Cool through the year, with the Eravikulam National Park and the tea estates either side of the road. Usually two nights on a Kerala circuit.
The backwaters. Houseboats, and narrow canals that no car can reach: the part of a Kerala trip guests tend to talk about longest afterwards.
The Periyar Tiger Reserve, with the lake at its centre and the forest on both sides. Spice plantations sit along the road coming up.
A crescent of beach on the Arabian Sea with a lighthouse above it, about half an hour from Thiruvananthapuram. Beach property here is worth holding early in the season.
The arrival point for most Kerala itineraries. Fort Kochi, the spice market, the harbour and Marine Drive are all within a short drive of each other, which makes it the easiest base for a first or last night.
Hill district in the north of Kerala, on the way to Mysore. Plantations, cave sites and forest, with fewer crowds than the coast. Guests usually pair it with a night in the hills before moving south.
The cliff town north of Trivandrum, where the beach sits below a laterite escarpment and the road runs along the top of it. A shorter, quieter stop than Kovalam that suits a rest night on a longer circuit.
The waterfall on the Chalakkudy river, about an hour and a half north of Kochi. Most guests see it on the way up to Munnar rather than as a stop of its own. We time it to miss the coach traffic.
The bird sanctuary on the northern edge of the Vembanad lake, on the road between Kochi and Alleppey. It works well as a morning stop, and the backwater resorts around it suit groups that want to slow down for a night.
Send us the route, the dates and the number of passengers. We will come back with a costing you can put straight into your own package.
Contact usThe guest's journey
A guest walking out of a Kerala terminal is not thinking about destination management companies. They are thinking about the company they paid. Here is where they meet your name.
Flower bouquet, mundu, and a two-minute briefing on what the package covers before the vehicle moves.
Your label on the water bottle. No competing operator's sticker, no local number, no other advertising in the vehicle.
Rooms checked before arrival, in the hotels your itinerary named. The register at the desk is the hotel's own, and it always was.
Licensed local guides, sightseeing and activities sequenced against the itinerary you published, not against our convenience.
Day rooms and late departures are spent in the operator-branded reception area at our Kochi office, nine minutes from the airport.
Leaflets in your layout, video feedback only with consent, and photographs of real guests at real destinations, filed under your brand.
How the work is divided
You design the itinerary, you set the price, you hold the relationship and you take the margin. We hold the vehicles, the rooms, the guides, the timings and the contingency for the flight that slips to 2am.
Yours
Ours
In the places that form an impression, no. In the places where they might ask directly, yes, and it costs you nothing. Everything a guest reads during the trip is yours: the name board at the terminal, the bottle in the cab, the banner on the vehicle, the reception they wait in, the leaflet in their inbox.
White-label is not a claim that nobody in Kerala knows who does the work. We do not coach anybody to lie. We make sure the question never needs to be asked, because your brand was on every surface the guest looked at.
About Kerala DMC
Kerala DMC is a destination management company, established 2023, nine minutes from Cochin International Airport. We sit inside an operator's supply chain rather than in front of it: you keep the customer, we run the destination under your label, and nothing here is sold to the traveller directly.
The company is led by Abdul Nazir MM, President of the Tour Operators Association of India and Managing Partner, Global DMC.
A late inbound compresses the transfer, the check-in time and the first activity. From this desk we can re-sequence the same evening rather than cancel it, and tell you before your guest has landed.
Early arrival or a long wait between legs means a day room. Ours is receptioned on the primary operator's brand, so anyone waiting there is in your office, not in ours.
Ground problems happen at 03:00 as often as at 15:00. Living minutes from the arrival hall means the night duty officer can put eyes on a situation rather than manage it by telephone.
Kerala DMC works B2B only. Every programme is priced and delivered for an operator or travel agent selling Kerala to their own clients, and the traveller never contracts with us. There is no consumer booking line, no direct retail offer and no rate card built to undercut the operator who introduced the guest.
Our vehicles carry no competing operator's contact details, our collateral carries yours, and the invoice goes to the company that sold the trip. If your client asks for something directly, the answer is to call us. The relationship stays yours.
Responsible travel
Kerala's backwaters, plantation walks and temple towns are not scenery; they are working places, and the pressure on them is real. We take the position that the ground we hand to a guest should be in the condition we would want to bring our own family to: destinations chosen with local operators who pay their own staff and keep their own sites maintained, and houseboat and canal itineraries built around villages that benefit from the traffic rather than absorbing it.
Where a practice would preserve Kerala's natural beauty or cultural heritage, we take it. Where it would trade one for the other, we do not take the guest.
The Global DMC family
Kerala DMC is the Kerala desk of Global DMC, a destination management organisation covering multiple Indian regions. Three affiliated regional units sit inside the same family, so an operator selling India as one destination can hand over the whole itinerary and receive one set of ground handling across regions. We are also a member of the Tour Operators Association of India (TOAI).
Our own regional unit within the Global DMC family. You are here.
Himalayan ground handling within the same family.
uttarakhand-dmc.com Regional unitThe northern desk of the same group.
kashmirdmc.inWhat operators say
"Great support from the team. They are perfect partners; our guests were very happy with all the services."
"The best company for Kerala. My first experience with them was very good, and there was not a single problem with my clients."
"The property recommendations, locations, driver and the vehicles provided were of the best quality. Handled in an extreme professional way."
Partner recognition
We value our B2B partners and appreciate your trust in us. That is why we recognise your contribution to our business with a special business award, and share your success with the operators we work with.
It is recognition from a supplier who has done the work alongside you, not an industry certification, and we describe it that way to anyone who asks.
Work with usFAQ
Twenty-two questions we are actually asked by operators who have never used a DMC before, and by partners on their fourth season with us.
A destination management company runs the destination for you, end to end. Kerala DMC is one, based in Kochi and established in 2023. You sell the trip and keep the client relationship; we handle everything on the ground (airport welcome, transport, accommodation, sightseeing and activities), delivered under your own brand. One desk, one contact, one invoice.
Very little on your side. You keep route design, pricing and all client communication in your own name. What you stop doing is negotiating separately with hotels, cab operators, boat houses and guides in a state you may not know well. You send a manifest and an itinerary; we confirm what is possible, quote it, and run it. The guest-facing work (briefing, transfers, guides, timings) is ours.
No. We are B2B only and never deal with the travelling public. Nothing we hand a guest carries a route back to us: our vehicles show no other operator's number or advertising, and the reception area in our Kochi office carries your brand rather than ours. Your client stays your client.
Nine destinations, with vehicles, rooms, guides and activities held in each: Kochi, Munnar, Athirappilly, Thekkady, Alleppey, Kumarakom, Wayanad, Varkala and Kovalam. Most itineraries start and finish in Kochi, which is the state's international gateway.
Nine touches, starting inside the arrival terminal: a personalised greeting with a flower bouquet and a mundu tied the Kerala way, an airport briefing, water bottles printed with your label, cabs badged front and rear, Kerala Blinks photographers at the main destinations, video feedback collected with the guest's consent, a reception area in our office on your label, soft-copy leaflets set in your layout, and a Business Partnership Excellence Award for partners who build volume with us.
No. The vehicles carry your branding front and back and nothing else: no competing operator's number, no paid advertising. The white-label kit is the whole point of the service, so we do not dilute it.
Your logo files, the exact wording for the labels, the layout you prefer for the leaflets, and the destinations you want the photographers to cover. These are agreed with each partner before the first booking, so nothing is being decided while a guest is already in the air.
The pattern we work to is an itinerary locked about a month before arrival, with the manifest, flight numbers, hotel list and vehicle requirement in your hands by then. Book earlier than that for the short beach season in south Kerala and for Munnar in the cool months, because hill and beach property here is held early or not at all.
The manifest with names and rooming, flight numbers and arrival times, the hotel list or the band you want, the vehicle requirement, and the published itinerary you are selling against. If part of that is still moving, send what you have and we will tell you what is holding the confirmation.
Groups of any size. Transport and accommodation are arranged against the manifest, so a family of four and a coach movement are both ordinary work for us. Send the number early: vehicle count and room count are the two things that decide what is still available.
Send the amendment and we requote it against your published itinerary. Cancellations and amendments are free until the standard cut-off confirmed on your booking. After that, changes are quoted to you before we action anything, so you know the cost before your guest does.
Licensed guides, matched to the destination and the language of the party. Guide days are set against your itinerary, and the guide takes the party on after the airport briefing, which keeps the arrival itself short.
Whatever band you sell. We hold accommodation across all price bands in each destination, and the hotel names are spelled out at the airport briefing so a guest knows where they are sleeping before they have to ask. If you want a second option in a band priced alongside it, ask on the quote.
Vehicles badged with your label front and rear and sized to the group and the road. Wayanad and the ghat runs are long transfers, so vehicle choice is part of the itinerary rather than an afterthought. Nothing else is advertised on the vehicle.
Call the desk; it is staffed around the clock. The guest was handed a written package description at the airport covering what is included, which hotels and which destinations, so most disagreements are settled by pointing at the paper. Anything that needs fixing, we fix on the ground and tell you afterwards, not instead.
Every quote is written against your manifest, component by component, so you can see what is priced per person and what is priced per vehicle. Whether we work net or on a commission structure is agreed with each partner before the first booking. Ask for a rate card and we will send one for the destinations you sell.
Agreed with each partner before the first booking, along with the deposit pattern. We do not publish one set of terms, because the shape of the business differs: a weekly coach programme and a once-a-season family series do not settle the same way. Whatever is agreed is put in writing before you send the first manifest.
There is no fixed figure to print here. Minimums, where they apply, are agreed with each partner before the first booking. If you want to start with a single booking to test the desk, say so on the enquiry and we will tell you straight whether it works.
Yes. The desk runs 24/7 on three lines (+91 98958 55908, +91 85432 79972 and +91 90376 49772) and the office is on St. Antony's Road, Chengamanad, nine minutes from Cochin International Airport. If a flight slips at 2am, there is someone at this end to move the car.
Enquiries are worked in the order they arrive, and anything with a manifest attached is treated as a booking rather than a message. During travel, the 24/7 line is answered around the clock. If you need a committed turnaround for a particular programme, ask for it and we will confirm it in writing.
English, Hindi and Malayalam. Most operator correspondence is in English. If your party needs another language, raise it when you send the itinerary so the right guide is put on the trip.
Email booking@keraladmc.com with flight numbers and the hotel list in the body; that is the fastest route to a quote. You can also call the main line, or use the enquiry form in the contact section, which builds the same message for you.
Contact the booking desk
The desk answers operators, not travellers. Send a manifest and get a ground plan back: hotels, vehicles, guides and the welcome sequence, under your own label. Our team is available 24/7.
Nine minutes from the terminal. Partners' guests can be received here, and the reception area carries the operator's own label. Desk hours: 24 / 7 / 365, B2B only.
| Number | Line | Best for |
|---|---|---|
| +91 98958 55908 | Primary booking line | New bookings, manifests, amendments |
| +91 85432 79972 | Alternate booking line | When the primary line is engaged |
| +91 90376 49772 | Secondary contact | Contracts, settlement, escalations |
With those five, the first reply carries rooms, rates and a day-by-day ground plan.